Ways to reach us
- Email: shop@indianfurnitures.shop – best for anything needing a photograph or a measurement.
- Phone: +91 70391 30934
- Customer service: 10:00 AM – 8:00 PM IST, Monday to Saturday
We reply within one business day; Sunday messages are answered on Monday.
Business and order fulfilment address
Indian Furniture
G2, Mataji Trading, Om Raghveer Building, Samant Wadi, Uthalsar, Thane, Maharashtra 400601, India
Opposite TMC School 7
Orders are packed and dispatched from this address. We are an online-only retailer with no customer-facing showroom – please do not travel here to view or collect goods.
Include this in your message
- Delivery query: Order ID and delivery PIN code.
- Carton damaged: Order ID and photographs of the carton and contents, within 48 hours of delivery. Keep the packaging.
- Missing brackets or fixings: Order ID, a photograph, and the part reference from the instruction sheet.
- Return: Order ID and item, within 10 days, unassembled and in the original carton.
- Refund: Order ID; for cash-on-delivery orders, bank or UPI details.
- Trade or bulk enquiry: the SKUs and quantities you need, and the date you need them by.
What we can answer
Dimensions, tier counts, load ratings, materials, what fixings are in the box, stock and delivery status. What we cannot do is confirm that a shelf will hold in your particular wall, or that a unit will fit a space we cannot see – we give you the published figures, and the measuring is yours to do.
Policies
Shipping · Returns and Refunds · Cancellation · Payment · FAQ